Terms & Conditions of Service
Welcome to TravHub. These Terms and Conditions govern your use of our website and our independent travel booking assistance services. By accessing our site or calling our travel specialists at (855) 643-5655, you agree to comply with and be bound by these terms. [LEGAL ENTITY TO BE PROVIDED]
1. Description of Services
TravHub provides independent travel support and information. We assist callers in navigating airline policies, understanding hotel terms, verifying booking codes, and identifying standard procedures for itinerary changes or cancellations. We do not act as an airline carrier, lodging property, or travel booking agency. We do not issue tickets, manage lodging deposits directly, or process airline-related payments.
2. Independent Service Status
You acknowledge that TravHub is a fully independent travel assistance provider. We have no official affiliation with, endorsement from, authorization by, or sponsorship from any airline, hotel chain, or online travel platform (such as Booking.com, Priceline, Expedia, JustFly, FlightHub, etc.). Any brand names mentioned on this site are solely for informational purposes to identify the third-party services our callers have booked.
3. Pricing and Fees
Should TravHub apply any fees for specialized assistance, these will be clearly communicated to you before you incur any charges. [SERVICE FEE INFORMATION TO BE PROVIDED].
4. Disclaimers and No Guarantees
All travel booking modifications, refunds, and cancellations are governed by the respective travel providers (airlines, hotels, or agencies) through which the reservations were made. TravHub does not control these third-party rules and cannot override their terms. We make no guarantees that:
- Specific refund requests will be approved by the carrier or property.
- Airline or hotel changes will be available, or that fee waivers will be applied.
- Specific ticket prices or rates can be reduced.
Any assistance we provide is based on published policies and is offered on an "as-available" basis.
5. Customer Responsibilities
You are responsible for ensuring the accuracy of all booking confirmation numbers, name spellings, dates, and contact information you provide to our specialists. For your own security, do not share passwords, full credit card numbers, or unnecessary personal documents with our team.
6. Intellectual Property
All content, designs, logos, text, and graphics on this website are the property of TravHub, unless otherwise indicated. Unauthorized use or reproduction of this material is strictly prohibited.
7. Limitation of Liability
To the maximum extent permitted by applicable law, TravHub shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or services, or for any action, policy decision, cancellation fee, or flight delay initiated by a third-party travel provider.
8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [GOVERNING STATE TO BE PROVIDED], without regard to its conflict of law principles.
9. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Phone: (855) 643-5655
Email: [BUSINESS EMAIL TO BE PROVIDED]